Customer Service Rep
Customer Service Rep
Hire the Best Customer Service Reps & Front Desk Officers in Lagos
Your Front Desk Is the Face of Your Business — Make It Shine
In Lagos, first impressions can make or break a business deal. Whether it’s the warm voice that answers your calls or the friendly face that greets your clients, your Customer Service Reps and Front Desk Officers define your company’s reputation before you even say a word.
But here’s the truth: finding the right person for these roles isn’t easy. You need someone who can stay calm under pressure, communicate effectively, and represent your brand with class. That’s where Pukena comes in.
Why the Right Customer Service Rep or Front Desk Officer Matters
Every client interaction is a chance to build trust. A professional front desk officer or customer service representative does more than just answer questions—they manage perceptions, solve problems, and create loyalty.
Here’s what a great one brings to your team:
| Key Quality | Impact on Your Business |
|---|---|
| Excellent Communication Skills | Ensures clarity and builds customer confidence |
| Emotional Intelligence | Handles difficult clients with empathy and professionalism |
| Organization & Attention to Detail | Keeps client interactions seamless and efficient |
| Professional Appearance & Conduct | Reflects positively on your brand image |
| Tech-Savvy Skills | Manages CRM systems, calls, and emails efficiently |
A bad hire, on the other hand, can cost you clients, reputation, and money.
Why Hire Through Pukena?
At Pukena, we’ve spent years perfecting the art of matching the right people to the right roles. We understand the Lagos business environment and know exactly what top companies look for in Customer Service Reps and Front Desk Officers.
When you hire through us, you’re not just getting a staff member—you’re getting a professional ambassador for your business.
Here’s what makes Pukena different:
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✅ Pre-screened & Verified Candidates: We conduct background checks, employment history verification, and personality assessments.
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✅ Skill-Based Training: Our candidates undergo training in communication, etiquette, customer management, and workplace ethics.
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✅ Tailored Matching: We match candidates to your company’s culture, tone, and operational needs.
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✅ Fast & Hassle-Free Process: Get fully vetted staff ready to start in as little as 48 hours.
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✅ Affordable Processing Fee: Pay just ₦35,000 as a one-time processing fee.
Who Should Hire a Customer Service Rep or Front Desk Officer?
If your organization falls under any of these categories, it’s time to consider hiring through Pukena:
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Corporate offices and startups in Lagos
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Real estate firms, law firms, and consulting agencies
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Luxury apartment complexes or serviced office spaces
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Medical clinics, spas, and hospitality businesses
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Schools and training centers
Whether you’re setting up a new front office or replacing an underperforming staff, we’ll ensure you get a professional with the right attitude, communication skill, and poise to represent your brand.
What You’ll Gain by Hiring Through Pukena
| Benefit | Description |
|---|---|
| Time Savings | No more weeks wasted sorting through applications—we handle it all. |
| Quality Assurance | Only trained, experienced professionals make it to your shortlist. |
| Professional Image | Impress clients and partners the moment they walk in or call. |
| Reduced Turnover | We ensure candidates are genuinely fit for long-term employment. |
| Peace of Mind | Every staff is verified and guaranteed by Pukena’s professional reputation. |
Real Lagos Businesses Trust Pukena
From luxury real estate companies in Lekki to tech startups in Yaba, top businesses across Lagos rely on Pukena to provide the people who hold their front line. Our clients appreciate our commitment to professionalism, confidentiality, and fast delivery.
“Pukena provided us with a front desk officer who immediately improved our customer experience. She’s now the most complimented person in the company!”
— HR Manager, Victoria Island
Ready to Hire? Let’s Get Started Today
Getting your next Customer Service Rep or Front Desk Officer in Lagos is simple:
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Fill out the quick request form on our website.
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A Pukena recruiter will contact you to confirm your requirements.
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Get a shortlist of verified, professional candidates within 48 hours.
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Pay a one-time ₦35,000 processing fee once we’ve matched you successfully.
Don’t leave your business image to chance.
Let Pukena connect you with the face and voice your brand deserves.